Club Policies | Refunds

Please Read the Following Policy Carefully then Submit the Form Below if Required

The purpose of this policy is to clearly define the circumstances in which participants in our programs will receive a refund of registration fees.

St. Jude’s Football Club (SJFC) adheres to a strict refund policy and this policy applies to registration fees paid directly to SJFC either online or in person.

• The principle behind SJFC’s refund policy is to allow a reasonable period following registration for parents/players to withdraw, while still safeguarding the long-term financial stability of the club. SJFC commits to program expenditures once registration numbers are determined. These expenses are not recoverable to the club if/when a member withdraws.

• All refund requests must be submitted in writing to the SJFC office either in person or via SJFC’s on-line refund request Form. Refund requests sent in any other manner will not be processed. Please allow 4-6 weeks for refunds to be processed.

• All refunds will be subject to an Administration Fee, which varies by program.

• A full refund will be issued if SJFC is unable to field a team or provide a reasonable program alternative. No Administrative Fee will be applicable.

• There is no refund of any fees if a player/team/parent is suspended or expelled from Ontario Soccer or SJFC for violation of discipline policies or codes of conduct.

• There will be no refund if a player or parent disagrees with the player's coach, team or tier placement.

• Any outstanding debt owing from the player’s family account will be applied against any potential refund.

• The final amount of any refund will be at SJFC’s discretion.

• No refunds will be issued for sessions cancelled due to severe weather or facility closures.

When a player is registered, and the appropriate fees are fully paid, a refund or credit may be granted only under the following criteria:

• Prior to the season commencing, a refund is granted, without reason, (less admin fee).

• After the season has started, up to and including the second week of play, a pro-rated credit for the next season will be granted.

No refunds and/or credits will be issued after this point in time, except under the following circumstances.

If a player needs to withdraw due to medical reasons prior to 50% of completion of the program:

• The paid registration fee shall be partially refunded (pro-rated), minus the club administration fee and equipment costs (uniform, soccer ball), for medical reasons within 14 days of the injury occurrence. Medical documentation to support the claim must be provided.

• No refund will be provided if more than 50% of the program has been completed.

Note: Where an injury is soccer-related, no refund can be provided as this would cause the insurance coverage to be negated. Such requests will be dealt with on a case-by-case basis.

By registering in a St. Jude’s Football Club, you accept the club’s refund policy and financial implications.